How can you send a letter to your sponsored child(ren) via the website?

You do that by going to My Account > My Letters to go.
There you can send your letter in 3 steps. You can view and download the submitted letter again later in My letters.

In addition to sending text, you can add (up to) 2 photos to your letter. It is also possible to give a present, which will be used for the children in the home of your sponsor child.

Do you (as a sponsor) not yet have a password for My Account?
Then fill in the My account login screen in the Register block your e-mail address and click on the REGISTER button.
You will soon receive a link in which you can create a (new) password.
My account

Privacy Policy

Privacy Policy Project Hero
Project Held processes personal data and other data in accordance with the applicable legislation. Your privacy is very important to us and we handle your personal data with care. Your personal data will only be used by or on behalf of us and will not be made available to third parties. Below is exactly what you can expect from us and which rules we adhere to.

This privacy statement applies to the processing of:

  • The personal information provided by members, donors, relations and volunteers and
  • Data obtained as a result of your visit to and use of our website.

Processing of your data
Project Held keeps a sponsor administration. Project Held's work is primarily funded by sponsors. We collect personal data (name, address, place of residence, telephone number and e-mail) to be able to provide you with specific information about our work and to forward letters from sponsored children. The collection of personal data takes place via the website when you sign up for our newsletters or when you have signed up to sponsor a child during an event. Financial data and personal data are collected to implement the agreement (donation, membership). This data is not provided to third parties for commercial purposes. Project Held has an ANBI status.

View, change or delete data
You can at any time request access to the data that we have recorded about you or have it changed or deleted. You can notify the Project Held administration of your changes by telephone: 0341 – 424 785 (during office hours) or by e-mail:

You can also contact us if you no longer wish to be kept informed of our activities. Project Held is required to request proof of identity before we can provide you with information about your personal data in our records. You can also submit a request by letter, stating your name, address, telephone number and a copy of a valid proof of identity, addressed to the administration of Project Held, POBox 217 3840AE, Harderwijk.

If you have provided Project Held with your e-mail address as a subscriber to our newsletter, you will be informed by e-mail to inform you about our work. Project Held uses a system when sending e-mail newsletters that provides insight into how these e-mails are opened. You can also check whether you click on the links in our e-mail. In this way, IZB can further optimize its information to you and better tailor it to your interests. Our registration system also makes it possible to make selections, so that we can approach specific target groups in a more targeted way.

Unsubscribe from email newsletters or action networks
Would you like to receive fewer or no messages from us? Then you can unsubscribe at any time from the administration of Project Held, by telephone: 0341 – 424 785 (during office hours) or by e-mail:

Contact with members, donors and relations
Project Held informs its sponsors about its work via newsletter, e-mail, post, telephone and/or social media.

Visit our website
Project Held does not use cookies on its website. Your data will not be exchanged with third parties.

Project Held has taken technical and organizational measures to protect personal data against loss or any form of unlawful processing. In this way we ensure that personal data is only accessible to employees who are authorized to do so by virtue of their position and that we only use the personal data for the purposes for which they were obtained and compatible purposes.

Questions about privacy policy
Project Held reserves the right to change the privacy policy. If you have any questions about this policy, please contact us.

Contact details
Our contact details for questions/comments/complaints regarding the processing of personal data are:

Project Held
PO Box 217
3840 AE Harderwijk
T: 0341 – 424 785

Privacy Policy Project Hero. Version: May 2018.

Stay informed!

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Project Held is committed to helping children in hopeless situations. We also support other aid projects.
You can transfer gifts to:
NL45 INGB 0009 4022 93 tnv Stichting Project Held. All your donations are tax deductible.

Chamber of Commerce number: 83287515, RSIN no: 862813256.
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